Kerstin Gerke Jorge Cardoso Alexander Claus Measuring the Compliance of Processes with Reference Models. 76-93 2009 OTM Conferences (1) http://dx.doi.org/10.1007/978-3-642-05148-7_8 conf/otm/2009-1 db/conf/otm/otm2009-1.html#GerkeCC09