DBLP Record 'conf/or/JouiniDN04'

BibTeX

@inproceedings{DBLP:conf/or/JouiniDN04,
  author    = {Oualid Jouini and
               Yves Dallery and
               Rabie Nait-Abdallah},
  title     = {Stochastic Models of Customer Portfolio Management in Call
               Centers},
  booktitle = {OR},
  year      = {2004},
  pages     = {59-66},
  ee        = {http://dx.doi.org/10.1007/3-540-27679-3_8},
  crossref  = {DBLP:conf/or/2004},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/or/2004,
  editor    = {Hein A. Fleuren and
               Dick den Hertog and
               Peter M. Kort},
  title     = {Operations Research, Proceedings 2004, Selected Papers of
               the Annual International Conference of the German Operations
               Research Society (GOR), Jointly Organized with the Netherlands
               Society for Operations Research (NGB), Tilburg, The Netherlands,
               September 1-3, 2004},
  booktitle = {OR},
  year      = {2005},
  isbn      = {978-3-540-24274-1},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}