BibTeX record conf/msv/BollouSS10

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@inproceedings{DBLP:conf/msv/BollouSS10,
  author       = {Felix Bollou and
                  Nousheen Samuel and
                  Naima Samuel},
  editor       = {Hamid R. Arabnia and
                  Leonidas Deligiannidis and
                  Ashu M. G. Solo and
                  {\"{O}}mer M. Soysal},
  title        = {Designing a {BPM} for Maximizing Customer Satisfaction in the Absence
                  of Proper Queue Discipline},
  booktitle    = {Proceedings of the 2010 International Conference on Modeling, Simulation
                  {\&} Visualization Methods, {MSV} 2010, July 12-15, 2010, Las
                  Vegas Nevada, {USA}},
  pages        = {357--362},
  publisher    = {{CSREA} Press},
  year         = {2010},
  timestamp    = {Fri, 10 Dec 2010 12:25:37 +0100},
  biburl       = {https://dblp.org/rec/conf/msv/BollouSS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}