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BibTeX record conf/msv/BollouSS10
@inproceedings{DBLP:conf/msv/BollouSS10, author = {Felix Bollou and Nousheen Samuel and Naima Samuel}, editor = {Hamid R. Arabnia and Leonidas Deligiannidis and Ashu M. G. Solo and {\"{O}}mer M. Soysal}, title = {Designing a {BPM} for Maximizing Customer Satisfaction in the Absence of Proper Queue Discipline}, booktitle = {Proceedings of the 2010 International Conference on Modeling, Simulation {\&} Visualization Methods, {MSV} 2010, July 12-15, 2010, Las Vegas Nevada, {USA}}, pages = {357--362}, publisher = {{CSREA} Press}, year = {2010}, timestamp = {Fri, 10 Dec 2010 12:25:37 +0100}, biburl = {https://dblp.org/rec/conf/msv/BollouSS10.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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