Empirical-Based Construction of Reference Models in Public Administrations.

Milan Karow Daniel Pfeiffer Michael Räckers Empirical-Based Construction of Reference Models in Public Administrations. 2008 conf/mkwi/2008 Multikonferenz Wirtschaftsinformatik http://ibis.in.tum.de/mkwi08/22_Referenzmodellierung/05_Karow.pdf db/conf/mkwi/mkwi2008.html#KarowPR08