Seija Komi-Sirviö Päivi Parviainen Jussi Ronkainen Measurement Automation: Methodological Background and Practical Solutions-A Multiple Case Study. 306-316 2001 conf/metrics/2001 IEEE METRICS http://csdl.computer.org/comp/proceedings/metrics/2001/1043/00/10430306abs.htm db/conf/metrics/metrics2001.html#Komi-SirvioPR01