Business Impact, Benefit, and Cost of Applying GQM in Industry: An In-Depth, Long-Term Investigation at Schlumberger RPS.

Andreas Birk Rini van Solingen Janne Järvinen Business Impact, Benefit, and Cost of Applying GQM in Industry: An In-Depth, Long-Term Investigation at Schlumberger RPS. 93-96 1998 conf/metrics/1998 IEEE METRICS http://csdl.computer.org/comp/proceedings/metrics/1998/9201/00/92010093abs.htm db/conf/metrics/metrics1998.html#BirkSJ98