Dejan Diklic Venkatesh Velayutham Steve Welch Roger Williams Remote Outsourcing Services for Multiple Branch Offices and Small Businesses via the Internet. 7-14 2001 conf/lisa/2001 LISA http://www.usenix.org/publications/library/proceedings/lisa2001/tech/diklic.html db/conf/lisa/lisa2001.html#DiklicVWW01