Narayan Desai Rick Bradshaw Scott Matott Sandra Bittner Susan Coghlan Rémy Evard Cory Lueninghoener Ti Leggett John-Paul Navarro Gene Rackow Craig Stacey Tisha Stacey A Case Study in Configuration Management Tool Deployment. 39-46 2005 conf/lisa/2005 LISA http://www.usenix.org/events/lisa05/tech/desai.html db/conf/lisa/lisa2005.html#DesaiBMBCELLNRSS05