Toward a Cost Model for System Administration (Awarded Best Paper!).

Alva L. Couch Ning Wu Hengky Susanto Toward a Cost Model for System Administration (Awarded Best Paper!). 125-141 2005 conf/lisa/2005 LISA http://www.usenix.org/events/lisa05/tech/couch.html db/conf/lisa/lisa2005.html#CouchWS05