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BibTeX record conf/ksem/MasudaU19
@inproceedings{DBLP:conf/ksem/MasudaU19, author = {Hisashi Masuda and Wilfrid Utz}, editor = {Christos Douligeris and Dimitris Karagiannis and Dimitris Apostolou}, title = {Visualization of Customer Satisfaction Linked to Behavior Using a Process-Based Web Questionnaire}, booktitle = {Knowledge Science, Engineering and Management - 12th International Conference, {KSEM} 2019, Athens, Greece, August 28-30, 2019, Proceedings, Part {I}}, series = {Lecture Notes in Computer Science}, volume = {11775}, pages = {596--603}, publisher = {Springer}, year = {2019}, url = {https://doi.org/10.1007/978-3-030-29551-6\_53}, doi = {10.1007/978-3-030-29551-6\_53}, timestamp = {Tue, 29 Dec 2020 18:33:44 +0100}, biburl = {https://dblp.org/rec/conf/ksem/MasudaU19.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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