Wing Bun Lee Vivien Shek Benny C. F. Cheung Auditing and Mapping the Knowledge Assets of Business Processes - An Empirical Study. 11-16 2007 conf/ksem/2007 KSEM http://dx.doi.org/10.1007/978-3-540-76719-0_4 db/conf/ksem/ksem2007.html#LeeSC07