BibTeX record conf/kkio/ZarzyckiCLK16

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@inproceedings{DBLP:conf/kkio/ZarzyckiCLK16,
  author       = {Hubert Zarzycki and
                  Jacek M. Czerniak and
                  Dawid Lakomski and
                  Piotr Kardasz},
  editor       = {Lech Madeyski and
                  Michal Smialek and
                  Bogumila Hnatkowska and
                  Zbigniew Huzar},
  title        = {Performance Comparison of {CRM} Systems Dedicated to Reporting Failures
                  to {IT} Department},
  booktitle    = {Software Engineering: Challenges and Solutions - Results of the {XVIII}
                  {KKIO} 2016 Software Engineering Conference 2016 held at September
                  15-17 2016 in Wroclaw, Poland},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {504},
  pages        = {133--146},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-43606-7\_10},
  doi          = {10.1007/978-3-319-43606-7\_10},
  timestamp    = {Sun, 02 Oct 2022 16:11:05 +0200},
  biburl       = {https://dblp.org/rec/conf/kkio/ZarzyckiCLK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}