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BibTeX record conf/kivs/Lautenbacher99
@inproceedings{DBLP:conf/kivs/Lautenbacher99, author = {Markus E. Lautenbacher}, editor = {Ralf Steinmetz}, title = {Web Call Center - Internet-Enhanced Voice Communication with Coordinated Interworking between {PSTN} and Internet}, booktitle = {Kommunikation in Verteilten Systemen, ITG/GI-Fachtagung, Darmstadt, 2.-5. M{\"{a}}rz 1999}, series = {Informatik Aktuell}, pages = {352--362}, publisher = {Springer}, year = {1999}, url = {https://doi.org/10.1007/978-3-642-60111-8\_30}, doi = {10.1007/978-3-642-60111-8\_30}, timestamp = {Tue, 23 May 2017 01:06:28 +0200}, biburl = {https://dblp.org/rec/conf/kivs/Lautenbacher99.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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