Jose Manuél Gómez-Pérez Michael Erdmann Mark Greaves Applying problem solving methods for process knowledge acquisition, representation, and reasoning. 15-22 2007 K-CAP http://doi.acm.org/10.1145/1298406.1298411 conf/kcap/2007 db/conf/kcap/kcap2007.html#Gomez-PerezEG07