DBLP Record 'conf/iwec/MillardBSV04'

BibTeX

@inproceedings{DBLP:conf/iwec/MillardBSV04,
  author    = {Nicola Millard and
               Paul K. Buckley and
               Faye Skinner and
               Rosita Venousiou},
  title     = {A Home Page Is Where the Heart Is: Using Games Based Design
               Techniques to Enhance Contact Centre Interfaces},
  booktitle = {ICEC},
  year      = {2004},
  pages     = {393-397},
  ee        = {http://springerlink.metapress.com/openurl.asp?genre=article{\&}issn=0302-9743{\&}volume=3166{\&}spage=393},
  crossref  = {DBLP:conf/iwec/2004},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/iwec/2004,
  editor    = {Matthias Rauterberg},
  title     = {Entertainment Computing - ICEC 2004, Third International
               Conference, Eindhoven, The Netherlands, September 1-3, 2004,
               Proceedings},
  booktitle = {ICEC},
  publisher = {Springer},
  series    = {Lecture Notes in Computer Science},
  volume    = {3166},
  year      = {2004},
  isbn      = {3-540-22947-7},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}