Brenda Harger David Jimison Eben Myers Ben Smith Shanna Tellerman Emergent Stories in Massively Multiplayer Online Games: Using Improvisational Techniques to Design for Emotional Impact. 359-362 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=3166&spage=359 2004 conf/iwec/2004 ICEC db/conf/iwec/icec2004.html#HargerJMST04