BosseST10'

@inproceedings{DBLP:conf/iva/BosseST10,
  author    = {Tibor Bosse and
               Ghazanfar F. Siddiqui and
               Jan Treur},
  title     = {An Intelligent Virtual Agent to Increase Involvement in
               Financial Services},
  booktitle = {IVA},
  year      = {2010},
  pages     = {378-384},
  ee        = {http://dx.doi.org/10.1007/978-3-642-15892-6_40},
  crossref  = {DBLP:conf/iva/2010},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/iva/2010,
  editor    = {Jan M. Allbeck and
               Norman I. Badler and
               Timothy W. Bickmore and
               Catherine Pelachaud and
               Alla Safonova},
  title     = {Intelligent Virtual Agents, 10th International Conference,
               IVA 2010, Philadelphia, PA, USA, September 20-22, 2010.
               Proceedings},
  booktitle = {IVA},
  publisher = {Springer},
  series    = {Lecture Notes in Computer Science},
  volume    = {6356},
  year      = {2010},
  isbn      = {978-3-642-15891-9},
  ee        = {http://dx.doi.org/10.1007/978-3-642-15892-6},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}