Using an Emotional Intelligent Agent to Reduce Resistance to Change.

Ilusca Lima Lopes de Menezes Claude Frasson Using an Emotional Intelligent Agent to Reduce Resistance to Change. 787-789 2008 Intelligent Tutoring Systems http://dx.doi.org/10.1007/978-3-540-69132-7_108 conf/its/2008 db/conf/its/its2008.html#MenezesF08