Joe Bergin Ken Brodie Marta Patiño-Martínez Myles F. McNally Thomas L. Naps Susan H. Rodger Judith Wilson Michael Goldweber Sami Khuri Ricardo Jiménez-Peris An overview of visualization: its use and design: report of the working group in visualization. 192-200 1996 ITiCSE http://doi.acm.org/10.1145/237466.237647 conf/iticse/1996 db/conf/iticse/iticse1996.html#BerginBPMNRWGKJ96