Analyzing Knowledge Transfer in Software Maintenance Organizations using an Agent- and Goal-oriented Analysis Technique

Maria Carmela Annosi Antonino De Pascale Daniel Gross Eric S. K. Yu Analyzing Knowledge Transfer in Software Maintenance Organizations using an Agent- and Goal-oriented Analysis Technique - an Experience Report. 5-8 2008 iStar http://ceur-ws.org/Vol-322/paper2.pdf conf/istar/2008 db/conf/istar/istar2008.html#AnnosiPGY08