BibTeX record conf/isorc/ShaeBPP09

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@inproceedings{DBLP:conf/isorc/ShaeBPP09,
  author       = {Zon{-}Yin Shae and
                  Tony Bergstrom and
                  Claudio S. Pinhanez and
                  Mark Podlaseck},
  title        = {Multimedia Chat for Helpdesks: {A} Requirements Study, a Practical
                  {SOA} Architecture, and an Interface Prototype},
  booktitle    = {2009 {IEEE} International Symposium on Object/Component/Service-Oriented
                  Real-Time Distributed Computing, {ISORC} 2009, Tokyo, Japan, 17-20
                  March 2009},
  pages        = {198--205},
  publisher    = {{IEEE} Computer Society},
  year         = {2009},
  url          = {https://doi.org/10.1109/ISORC.2009.14},
  doi          = {10.1109/ISORC.2009.14},
  timestamp    = {Fri, 24 Mar 2023 00:03:06 +0100},
  biburl       = {https://dblp.org/rec/conf/isorc/ShaeBPP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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