Miroslaw Malek Manfred Reitenspieß Jörg Kaiser Service Availability, First International Service Availability Symposium, ISAS 2004, Munich, Germany, May 13-14, 2004, Revised Selected Papers 3335 3-540-24420-4 ISAS Lecture Notes in Computer Science Springer 2005 db/conf/isas/isas2004.html