SeitzSW00'

BibTeX

@inproceedings{DBLP:conf/irma/SeitzSW00,
  author    = {Juergen Seitz and
               Eberhard Stickel and
               Krzysztof Woda},
  title     = {Impacts of software agents in eCommerce systems on customer's
               loyalty and on behavior of potential customers},
  booktitle = {IRMA Conference},
  year      = {2000},
  pages     = {410-414},
  crossref  = {DBLP:conf/irma/2000},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/irma/2000,
  editor    = {Mehdi Khosrowpour},
  title     = {Challenges of Information Technology Management in the 21st
               Century, 2000 Information Resources Management Association
               International Conference, Anchorage, Alaska, USA, May 21-24,
               2000},
  booktitle = {IRMA Conference},
  publisher = {IDEA Group Publishing},
  year      = {2000},
  isbn      = {1-878289-84-5},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}