KlesseHBMM04'

@inproceedings{DBLP:conf/iq/KlesseHBMM04,
  author    = {Mario Klesse and
               Clemens Herrmann and
               Pius Br{\"a}ndli and
               Thomas M{\"u}geli and
               Daniel Maier},
  title     = {Customer Investigation Process At Credit Suisse: Meeting
               The Rising Demand Of Regulators},
  booktitle = {IQ},
  year      = {2004},
  pages     = {418-432},
  crossref  = {DBLP:conf/iq/2004},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/iq/2004,
  editor    = {InduShobha N. Chengalur-Smith and
               Louiqa Raschid and
               Jennifer Long and
               Craig Seko},
  title     = {Ninth International Conference on Information Quality (IQ
               2004), November 5-7, 2004},
  booktitle = {IQ},
  publisher = {MIT},
  year      = {2004},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}