Customer Information Quality and Knowledge Management: A Case Study Using Knowledge Cockpit.

Jessica Hu Kuan-Tsae Huang Kazashi Kuse Geng-Wen Su Ko-Yang Wang Customer Information Quality and Knowledge Management: A Case Study Using Knowledge Cockpit. 352-372 1997 conf/iq/1997 IQ db/conf/iq/iq1997.html#HuHKSW97