BibTeX record conf/incos/SaberiS15

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@inproceedings{DBLP:conf/incos/SaberiS15,
  author       = {Morteza Saberi and
                  Zahra Saberi},
  editor       = {Fatos Xhafa and
                  Leonard Barolli},
  title        = {Developing a Fuzzy Predictive Aid System in Contact Centres for an
                  Efficient Customer Recognition Process},
  booktitle    = {2015 International Conference on Intelligent Networking and Collaborative
                  Systems, INCoS 2015, Taipei, Taiwan, September 2-4, 2015},
  pages        = {411--416},
  publisher    = {{IEEE}},
  year         = {2015},
  url          = {https://doi.org/10.1109/INCoS.2015.84},
  doi          = {10.1109/INCOS.2015.84},
  timestamp    = {Wed, 16 Oct 2019 14:14:53 +0200},
  biburl       = {https://dblp.org/rec/conf/incos/SaberiS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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