BibTeX record conf/im/JanNGAZ13

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@inproceedings{DBLP:conf/im/JanNGAZ13,
  author       = {Ea{-}Ee Jan and
                  Jian Ni and
                  Niyu Ge and
                  Naga Ayachitula and
                  Xiaolan Zhang},
  editor       = {Filip De Turck and
                  Yixin Diao and
                  Choong Seon Hong and
                  Deep Medhi and
                  Ramin Sadre},
  title        = {A statistical machine learning approach for ticket mining in {IT}
                  service delivery},
  booktitle    = {2013 {IFIP/IEEE} International Symposium on Integrated Network Management
                  {(IM} 2013), Ghent, Belgium, May 27-31, 2013},
  pages        = {541--546},
  publisher    = {{IEEE}},
  year         = {2013},
  url          = {https://ieeexplore.ieee.org/document/6573030/},
  timestamp    = {Tue, 10 Aug 2021 14:29:47 +0200},
  biburl       = {https://dblp.org/rec/conf/im/JanNGAZ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}