BibTeX record conf/im/CochinwalaJSS03

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@inproceedings{DBLP:conf/im/CochinwalaJSS03,
  author       = {Munir Cochinwala and
                  Namon Jackson and
                  Hyong Sop Shim and
                  Eric Sigman},
  editor       = {Germ{\'{a}}n S. Goldszmidt and
                  J{\"{u}}rgen Sch{\"{o}}nw{\"{a}}lder},
  title        = {Adaptive Resource Management of a Virtual Call Center Using a Peer-to-Peer
                  Approach},
  booktitle    = {Integrated Network Management VII, Managing It All, {IFIP/IEEE} Eighth
                  International Symposium on Integrated Network Management {(IM} 2003),
                  March 24-28, 2003, Colorado Springs, {USA}},
  series       = {{IFIP} Conference Proceedings},
  volume       = {246},
  pages        = {425--437},
  publisher    = {Kluwer},
  year         = {2003},
  timestamp    = {Mon, 24 Mar 2003 13:34:13 +0100},
  biburl       = {https://dblp.org/rec/conf/im/CochinwalaJSS03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}