On decision making in business-driven IT management.

Claudio Bartolini Cesare Stefanelli Mauro Tortonesi On decision making in business-driven IT management. 1082-1088 2011 Integrated Network Management http://dx.doi.org/10.1109/INM.2011.5990510 conf/im/2011 db/conf/im/im2011.html#BartoliniST11