BibTeX record conf/ifip8-1/KattenstrothH11

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@inproceedings{DBLP:conf/ifip8-1/KattenstrothH11,
  author       = {Heiko Kattenstroth and
                  David Heise},
  editor       = {Paul Johannesson and
                  John Krogstie and
                  Andreas L. Opdahl},
  title        = {Towards a Method for {IT} Service Management},
  booktitle    = {The Practice of Enterprise Modeling - 4th {IFIP} {WG} 8.1 Working
                  Conference, PoEM 2011 Oslo, Norway, November 2-3, 2011 Proceedings},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {92},
  pages        = {178--192},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-24849-8\_14},
  doi          = {10.1007/978-3-642-24849-8\_14},
  timestamp    = {Tue, 26 Jun 2018 14:12:24 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip8-1/KattenstrothH11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}