Riitta Smeds Tapio Takala Päivi Haho Matti Gröhn Janne Jalkanen Marko Nieminen Ismo Hautala Antti Latva-Koivisto Possibilities of Multimedia in Business Process Modeling and Simulation. 15-24 1998 conf/ifip5-7/1998 Games in Operations Management db/conf/ifip5-7/ifip5-7-1998.html#SmedsTHGJNHL98