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BibTeX record conf/ifip5-7/OsadskyGNSS07
@inproceedings{DBLP:conf/ifip5-7/OsadskyGNSS07, author = {Peter Osadsky and Amit Garg and Bogdan Nitu and Oliver Schneider and Stefan Schleyer}, editor = {Jan Olhager and Fredrik Persson}, title = {Improving Service Operation Performance by a Cross-Industry Reference Model}, booktitle = {Advances in Production Management Systems, International {IFIP} {TC} 5, {WG} 5.7 Conference on Advances in Production Management Systems {(APMS} 2007), September 17-19, Link{\"{o}}ping, Sweden}, series = {{IFIP}}, volume = {246}, pages = {397--404}, publisher = {Springer}, year = {2007}, url = {https://doi.org/10.1007/978-0-387-74157-4\_47}, doi = {10.1007/978-0-387-74157-4\_47}, timestamp = {Tue, 26 Jun 2018 14:13:44 +0200}, biburl = {https://dblp.org/rec/conf/ifip5-7/OsadskyGNSS07.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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