DBLP Record 'conf/ifip5-7/LegnaniIC07'

BibTeX

@inproceedings{DBLP:conf/ifip5-7/LegnaniIC07,
  author    = {Elena Legnani and
               Stefano Ierace and
               Sergio Cavalieri},
  title     = {Towards a Reference Model for After-Sales Service Processes},
  booktitle = {APMS},
  year      = {2007},
  pages     = {289-296},
  ee        = {http://dx.doi.org/10.1007/978-0-387-74157-4_34},
  crossref  = {DBLP:conf/ifip5-7/2007apms},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/ifip5-7/2007apms,
  editor    = {Jan Olhager and
               Fredrik Persson},
  title     = {Advances in Production Management Systems, International
               IFIP TC 5, WG 5.7 Conference on Advances in Production Management
               Systems (APMS 2007), September 17-19, Link{\"o}ping, Sweden},
  booktitle = {APMS},
  publisher = {Springer},
  series    = {IFIP},
  volume    = {246},
  year      = {2007},
  isbn      = {978-0-387-74156-7},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}