H. Ted Goranson Roland Jochem James G. Nell Hervé Panetto Christopher Partridge Francesca Sempere Ripoll David Shorter Peter Webb Martin Zelm New Support Technologies for Enterprise Integration. 347-358 2002 conf/ifip5-12/2002 ICEIMT db/conf/ifip5-12/ifip5-12-2002.html#GoransonJNPPRSWZ02