BibTeX record conf/ieem/LiT21

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@inproceedings{DBLP:conf/ieem/LiT21,
  author       = {Richard C. Li and
                  Madeline L. Tee},
  title        = {Developing an Implementation Framework for Automated Customer Support
                  Service in Collaborative Customer Relationship Management Systems},
  booktitle    = {{IEEE} International Conference on Industrial Engineering and Engineering
                  Management, {IEEM} 2021, Singapore, December 13-16, 2021},
  pages        = {1092--1096},
  publisher    = {{IEEE}},
  year         = {2021},
  url          = {https://doi.org/10.1109/IEEM50564.2021.9672894},
  doi          = {10.1109/IEEM50564.2021.9672894},
  timestamp    = {Mon, 04 Apr 2022 21:24:02 +0200},
  biburl       = {https://dblp.org/rec/conf/ieem/LiT21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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