@inproceedings{DBLP:conf/ieem/HongZ11,
author = {T. K. Hong and
Suhaiza Zailani},
title = {Service supply chain practices from the perspective of Malaysian
tourism industry},
booktitle = {IEEM},
year = {2011},
pages = {539-543},
ee = {http://dx.doi.org/10.1109/IEEM.2011.6117975},
crossref = {DBLP:conf/ieem/2011},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
@proceedings{DBLP:conf/ieem/2011,
title = {2011 IEEE International Conference on Industrial Engineering
and Engineering Management (IEEM), Singapore, Singapore,
December 6-9, 2011},
booktitle = {IEEM},
publisher = {IEEE},
year = {2011},
isbn = {978-1-4577-0740-7},
ee = {http://ieeexplore.ieee.org/xpl/mostRecentIssue.jsp?punumber=6103492},
bibsource = {DBLP, http://dblp.uni-trier.de}
}