Andrzej M. Goscinski Jackie Silcock Toward Supporting E-learning and Providing E-teaching Services for E-world. 372-382 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=2783&spage=372 2003 conf/icwl/2003 ICWL db/conf/icwl/icwl2003.html#GoscinskiS03