BibTeX record conf/icstm/King00

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@inproceedings{DBLP:conf/icstm/King00,
  author       = {Gerard King},
  editor       = {Graeme Altmann and
                  John W. Lamp and
                  Peter E. D. Love and
                  Purnendu Mandal and
                  Ross Smith and
                  Matthew J. Warren},
  title        = {Causal Loop Diagramming of the Relationships among Customer Satisfaction,
                  Customer Retention, and Profitability},
  booktitle    = {ICSTM2000, International Conference on Systems Thinking in Management,
                  Geelong, Australia, November 8-10, 2000},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {72},
  publisher    = {CEUR-WS.org},
  year         = {2000},
  url          = {https://ceur-ws.org/Vol-72/046\%20King\%20Causal.pdf},
  timestamp    = {Fri, 24 May 2024 14:45:26 +0200},
  biburl       = {https://dblp.org/rec/conf/icstm/King00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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