Daniel Schall Christoph Dorn Hong Linh Truong Schahram Dustdar On Supporting the Design of Human-Provided Services in SOA. 91-102 2008 ICSOC Workshops http://dx.doi.org/10.1007/978-3-642-01247-1_9 conf/icsoc/2008w db/conf/icsoc/icsoc2008w.html#SchallDTD08