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BibTeX record conf/icserv/MatsumaeB14
@inproceedings{DBLP:conf/icserv/MatsumaeB14, author = {Akane Matsumae and Karl Burrow}, editor = {Takashi Maeno and Yuriko Sawatani and Tatsunori Hara}, title = {Business Model Generation Canvas as a Method to Develop Customer-Oriented Service Innovation}, booktitle = {Serviceology for Designing the Future, Selected and Edited Papers of the 2nd International Conference on Serviceology, ICServ 2014, Yokohama, Japan, 14-16 September 2014}, pages = {551--565}, publisher = {Springer}, year = {2014}, url = {https://doi.org/10.1007/978-4-431-55861-3\_38}, doi = {10.1007/978-4-431-55861-3\_38}, timestamp = {Fri, 27 Mar 2020 08:53:47 +0100}, biburl = {https://dblp.org/rec/conf/icserv/MatsumaeB14.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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