Compensation Policies and Risk in Service Level Agreements: A Value-at-Risk Approach under the ON-OFF Service Model.

Loretta Mastroeni Maurizio Naldi Compensation Policies and Risk in Service Level Agreements: A Value-at-Risk Approach under the ON-OFF Service Model. 2-13 2011 ICQT http://dx.doi.org/10.1007/978-3-642-24547-3_2 conf/icqt/2011 db/conf/icqt/icqt2011.html#MastroeniN11