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BibTeX record conf/icits2/Solis-QuispeQU21
@inproceedings{DBLP:conf/icits2/Solis-QuispeQU21, author = {Jean Martin Solis{-}Quispe and Kathia Milagros Quico{-}Cauti and Willy Ugarte}, editor = {{\'{A}}lvaro Rocha and Carlos Ferr{\'{a}}s and Paulo Carlos L{\'{o}}pez{-}L{\'{o}}pez and Teresa Guarda}, title = {Chatbot to Simplify Customer Interaction in e-Commerce Channels of Retail Companies}, booktitle = {Information Technology and Systems - {ICITS} 2021, Pen{\'{\i}}nsula de Santa Elena, Ecuador, February 10-12, 2021, Volume 1}, series = {Advances in Intelligent Systems and Computing}, volume = {1330}, pages = {561--570}, publisher = {Springer}, year = {2021}, url = {https://doi.org/10.1007/978-3-030-68285-9\_52}, doi = {10.1007/978-3-030-68285-9\_52}, timestamp = {Wed, 12 May 2021 16:36:38 +0200}, biburl = {https://dblp.org/rec/conf/icits2/Solis-QuispeQU21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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