BibTeX record conf/icits2/Solis-QuispeQU21

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@inproceedings{DBLP:conf/icits2/Solis-QuispeQU21,
  author       = {Jean Martin Solis{-}Quispe and
                  Kathia Milagros Quico{-}Cauti and
                  Willy Ugarte},
  editor       = {{\'{A}}lvaro Rocha and
                  Carlos Ferr{\'{a}}s and
                  Paulo Carlos L{\'{o}}pez{-}L{\'{o}}pez and
                  Teresa Guarda},
  title        = {Chatbot to Simplify Customer Interaction in e-Commerce Channels of
                  Retail Companies},
  booktitle    = {Information Technology and Systems - {ICITS} 2021, Pen{\'{\i}}nsula
                  de Santa Elena, Ecuador, February 10-12, 2021, Volume 1},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {1330},
  pages        = {561--570},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-68285-9\_52},
  doi          = {10.1007/978-3-030-68285-9\_52},
  timestamp    = {Wed, 12 May 2021 16:36:38 +0200},
  biburl       = {https://dblp.org/rec/conf/icits2/Solis-QuispeQU21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}