BibTeX record conf/icexss/ZephirR11

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@inproceedings{DBLP:conf/icexss/ZephirR11,
  author       = {Olivier Zephir and
                  Sandrine Reiter},
  editor       = {Mehdi Snene and
                  Jolita Ralyt{\'{e}} and
                  Jean{-}Henry Morin},
  title        = {Designing a Dynamic Competency Framework for the Service System Innovation
                  Architect},
  booktitle    = {Exploring Services Science - Second International Conference, {IESS}
                  2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected
                  Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {82},
  pages        = {189--200},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-21547-6\_15},
  doi          = {10.1007/978-3-642-21547-6\_15},
  timestamp    = {Sun, 04 Jun 2017 10:11:34 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/ZephirR11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}