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BibTeX record conf/icexss/SilvaMMA20
@inproceedings{DBLP:conf/icexss/SilvaMMA20, author = {Jorge Henrique O. Silva and Glauco Henrique de Sousa Mendes and Paulo A. Cauchick Miguel and Marlene Amorim}, editor = {Maria Henriqueta N{\'{o}}voa and Monica Dragoicea and Niklas K{\"{u}}hl}, title = {Customer Experience Literature Analysis Based on Bibliometry}, booktitle = {Exploring Service Science - 10th International Conference, {IESS} 2020, Porto, Portugal, February 5-7, 2020, Proceedings}, series = {Lecture Notes in Business Information Processing}, volume = {377}, pages = {3--20}, publisher = {Springer}, year = {2020}, url = {https://doi.org/10.1007/978-3-030-38724-2\_1}, doi = {10.1007/978-3-030-38724-2\_1}, timestamp = {Sun, 28 May 2023 00:01:42 +0200}, biburl = {https://dblp.org/rec/conf/icexss/SilvaMMA20.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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