Natalia Kryvinska Lukas Auer Christine Strauss An Approach to Extract the Business Value from SOA Services. 42-52 2011 IESS http://dx.doi.org/10.1007/978-3-642-21547-6_4 conf/icexss/2011 db/conf/icexss/icexss2011.html#KryvinskaAS11