BibTeX record conf/icete/ParkH07

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@inproceedings{DBLP:conf/icete/ParkH07,
  author       = {Chul Geun Park and
                  Dong Hwan Han},
  editor       = {Joaquim Filipe and
                  David A. Marca and
                  Boris Shishkov and
                  Marten van Sinderen},
  title        = {Approximate Analysis of a Call Center with Skill-Based Routing},
  booktitle    = {{ICE-B} 2007 - Proceedings of the International Conference on e-Business,
                  Barcelona, Spain, July 28-31, 2007, {ICE-B} is part of {ICETE} - The
                  International Joint Conference on e-Business and Telecommunications},
  pages        = {45--50},
  publisher    = {{INSTICC} Press},
  year         = {2007},
  timestamp    = {Tue, 08 Sep 2009 09:17:35 +0200},
  biburl       = {https://dblp.org/rec/conf/icete/ParkH07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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