An Enhanced Service Provider Communication Interface with Client Prioritization - Case Study on Fast-food Chain Restaurants.

Slobodan Lukovic Nikola Puzovic Milos Stanisavljevic An Enhanced Service Provider Communication Interface with Client Prioritization - Case Study on Fast-food Chain Restaurants. 197-202 2008 ICE-B conf/icete/2008 db/conf/icete/ice-b2008.html#LukovicPS08