BibTeX record conf/iceis/KhashabGAK14

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@inproceedings{DBLP:conf/iceis/KhashabGAK14,
  author       = {B. Khashab and
                  Stephen R. Gulliver and
                  A. Alsoud and
                  Markos Kyritsis},
  editor       = {Slimane Hammoudi and
                  Leszek A. Maciaszek and
                  Jos{\'{e}} Cordeiro},
  title        = {Scoping Customer Relationship Management Strategy in {HEI} - Understanding
                  Steps towards Alignment of Customer and Management Needs},
  booktitle    = {{ICEIS} 2014 - Proceedings of the 16th International Conference on
                  Enterprise Information Systems, Volume 2, Lisbon, Portugal, 27-30
                  April, 2014},
  pages        = {267--274},
  publisher    = {SciTePress},
  year         = {2014},
  url          = {https://doi.org/10.5220/0004891002670274},
  doi          = {10.5220/0004891002670274},
  timestamp    = {Wed, 17 May 2017 10:54:49 +0200},
  biburl       = {https://dblp.org/rec/conf/iceis/KhashabGAK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}