@inproceedings{DBLP:conf/iceis/KahmerM05,
  author    = {Nicole Kahmer and
               J{\"u}rgen Moormann},
  title     = {Alignment of Web Sites to Customer Processes - Study in
               the Banking Industry},
  booktitle = {ICEIS (4)},
  year      = {2005},
  pages     = {32-39},
  crossref  = {DBLP:conf/iceis/2005},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/iceis/2005,
  editor    = {Chin-Sheng Chen and
               Joaquim Filipe and
               Isabel Seruca and
               Jos{\'e} Cordeiro},
  title     = {ICEIS 2005, Proceedings of the Seventh International Conference
               on Enterprise Information Systems, Miami, USA, May 25-28,
               2005},
  booktitle = {ICEIS},
  year      = {2005},
  isbn      = {972-8865-19-8},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}