BibTeX record conf/iceei/ChangC11

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@inproceedings{DBLP:conf/iceei/ChangC11,
  author       = {P. K. Chang and
                  H. L. Chong},
  editor       = {Arief Syaichu{-}Rohman and
                  Deny Hamdani and
                  Saiful Akbar and
                  Widyawardana Adiprawita and
                  Rozilawati Razali and
                  Noraidah Sahari},
  title        = {Customer satisfaction and loyalty on service provided by Malaysian
                  telecommunication companies},
  booktitle    = {International Conference on Electrical Engineering and Informatics,
                  {ICEEI} 2011, Bandung, Indonesia, 17-19 July, 2011},
  pages        = {1--6},
  publisher    = {{IEEE}},
  year         = {2011},
  url          = {https://doi.org/10.1109/ICEEI.2011.6021730},
  doi          = {10.1109/ICEEI.2011.6021730},
  timestamp    = {Tue, 17 Nov 2020 11:08:17 +0100},
  biburl       = {https://dblp.org/rec/conf/iceei/ChangC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}